Cancellation Policy

The cancellation policy of Biosphere Holidays applies to all domestic and international tours, customized holidays and group tours.

Cancellation by Guest +

Minimum cancellation amount is INR 2500 per adult once the package is booked.

If the guest decides to cancel the tour for any reason whatsoever, a written application must be submitted to the company along with the original receipt issued by the company.

Cancellation charges will be calculated on the Gross Tour Cost and will depend on the date of departure and the date of cancellation.

Cancellation charges for transport tickets will apply as per the rules of the concerned authority.

Air tickets issued on special fare are non-refundable and cancellation charges must be borne by the guest.

Any refund payable to the guest will be processed only after the company receives refunds from the respective authorities. Processing charges may be deducted from the refund amount.

Customised Tours Cancellation +

Cancellation	Refund Amount
Before 30 Days from date of Departure	No Refund
Before 45 Days from date of Departure	20% Refund
Before 55 Days from date of Departure	30% Refund
Before 60 Days from date of Departure	60% Refund

One Day & Weekend Tours +

Cancellation	Refund Amount
Before 12 Days from date of Departure	No Refund
Before 24 Days from date of Departure	50% Refund

Group Tours Cancellation +

Cancellation	Refund Amount
Before 30 Days from date of Departure	No Refund
Before 45 Days from date of Departure	20% Refund
Before 55 Days from date of Departure	40% Refund
Before 60 Days from date of Departure	70% Refund

Note: Charges are levied on the Gross Tour Price and not on the discounted price.

For Indian tours, air ticket cancellation charges are not included and will be levied separately.

For tailor-made holidays, cancellation charges will vary depending on services booked.

When the Company Cancels a Tour +

If any tour is cancelled by the company, the full refund of the amount paid by the guest will be processed within 7 working days by cheque.

Alternatively, the guest may choose another tour option suggested by the travel advisor or use the amount for any future tour.

Company Rights & Responsibilities +

The company reserves the right to:

Accept bookings for group tours and individual tours.
Cancel bookings even after payment without assigning any reason.
Dismiss any guest from the tour for misbehaviour or misconduct.
Withdraw discounts at any time.
Change routing of air travel.
Change hotels or tour programmes due to unavoidable circumstances.

Cancellation Policy

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